Here are my most frequently asked questions

Phone Call Genie is your number one choice for low rate international and domestic long distance calling.  Phone Call Genie offers the most competitive rates available and is a completely "clean" calling card.  Meaning there are no fees besides the standard per minute charge and taxes.  There are no, hidden fees, maintenance fees, service fees, connection fees, etc.

Phone Call Genie offers a free trail of its services to anyone interested.  Signing up for your free account is easy. 

• Click the order tab
• , fill in your name, e-mail and phone number
•  click the "Order" button

An automated e-mail will be sent to your e-mail address with all necessary information to use your free trial of Phone Call Genie.

Phone Call Genie offers two different types of access numbers, a toll free number and a local access number.

Using the local access number will save you a penny per minute on your calls.  If calling from your cell phone or a phone that has a nation wide calling plan, and there is not a local access number in your area, dial any local access number and save a penny per minute on your calls.

To find a local access number in your area use the local access number finder OR login to your Phone Call Genie account and click the "Recharge Page" link at the top.  You will see your local access number and toll free number for Phone Call Genie.

Phone Call Genie is considered a clean card.  Meaning it has no fees associated with it, except taxes and the standard per minute rate to the destination you called.

Many phone cards display extremely low rates to their calling destinations, however have maintenance, service and connection fees.  In reality these cards provide less competitive rates, then clean cards, however display more visually appealing poster rates.

There is a 10% flat tax on all calls placed from Phone Call Genie.

The Phone Call Genie Loyal Rewards Program is our way of rewarding our loyal customers.

Make sure you read the details to understand how our program works:

• For every purchase you make of $20 or more, earn a point for each dollar spent.
• Once you have received 100 points, you are eligible for a FREE $5 recharge on your next purchase.
• You can receive your free recharge, only after you have at least 100 points and together with a purchase.
• Your points are shown every time you place an order on the Recharge Account screen. If you have more than 100 points, you will see an option to select a free recharge.

These points have no expiration or additional restrictions.  Please contact us with any questions you may have regarding our Speak Longer Loyal Rewards Program.

To apply your reward points, you need to make a manual recharge of your Phone Call Genie account.  In the process of making a manual recharge,  you will see an option of adding points to your recharge amount.

Phone Call Genie is committed to providing high quality services 24 hours a day, seven says a week.  The staff here at Phone Call Genie works hard to provide you with adequate low rate calling. However, circumstances beyond our control may result in occasional disruptions in service. We will issue a credit or a refund in the following circumstances:

• If you are charged for a call that was never completed (there was no answer). Upon verification, we will credit your account the amount charged
• If you have an active account with no usage, and wish to discontinue the service